Privacy policy

EI Guillaume Gonano, as data controller, places great importance on protecting your personal data. This privacy policy explains how your data is collected, used and protected when you visit semzen.fr.

This policy is established in accordance with the General Data Protection Regulation (GDPR — EU Regulation 2016/679) and the amended French Data Protection Act of 6 January 1978.

When you use semzen.fr, we may collect the following categories of data:

Your personal data is processed for the following purposes:

• Responding to your enquiries — processing messages sent through the contact or quote request form
• Improving the website — statistical analysis of website traffic and visitor behaviour
• Direct marketing — sending information about our services, only with your prior consent

Your data is processed on the basis of:

• Your consent — for audience measurement, advertising tracking and direct marketing
• Steps taken before entering into a contract — for processing your quote requests
• Legitimate interests — for website improvements and managing contact requests

After these periods, the relevant data is deleted or anonymised. Aggregated Google Analytics reports are not subject to the same retention periods as detailed events. Your consent choice is retained for 6 months.

Contact details and messages submitted through the form are used to handle your enquiry. Form submission tracking does not send your name, contact details or message text to Google or Meta. Depending on your consent, browsing and interaction data is sent to the measurement services listed below.

With your advertising consent, after a visit from a Google ad, our phone number may be replaced by a Google forwarding number that connects you to Semzen. This measures call duration and links the call to the ad that brought you to the website.

On the French version of this website, the TidyCal calendar loads automatically when the free call booking page is opened. The English enquiry starts by email or the contact form and does not load TidyCal. TidyCal processes the information needed for bookings made through the French calendar. With your consent, confirmation of a discovery call is measured on Semzen by Google Analytics, Google Ads and Meta. This tracking sends the appointment type and a technical booking ID, without your contact details or answers entered in the calendar.

Certain technical service providers may access your data strictly as required to deliver their services:

• Hostinger International Ltd — website hosting
• TidyCal — calendar and booking management
• Google Analytics — audience measurement with your consent
• Google Ads and Meta — results measurement and ad personalisation with your advertising consent

No data is transferred outside the European Union without appropriate safeguards.

The semzen.fr website uses necessary storage to retain your preferences and, with your agreement, audience measurement or advertising cookies. You may accept, refuse or choose these two purposes separately.

Your choice is retained for 6 months. You can change it or withdraw consent at any time using “Manage cookies” at the bottom of each page. Withdrawing consent reloads the page to stop the relevant tags and delete their accessible cookies on this domain. The form remains usable even if you refuse all optional cookies.

Under the GDPR, you have the following rights regarding your personal data:

• Right of access — obtain confirmation that your data is processed and receive a copy
• Right to rectification — have inaccurate or incomplete data corrected
• Right to erasure — request deletion of your data
• Right to restriction — request suspension of processing of your data
• Right to data portability — retrieve your data in a structured format
• Right to object — object to processing of your data on legitimate grounds

To exercise these rights, contact us by email at contact@semzen.fr or by post at the address above. We will reply within 30 days.

In the event of a dispute, you may lodge a complaint with the CNIL (the French data protection authority).

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

The semzen.fr website is secured by an SSL certificate using HTTPS, which encrypts data exchanged between your browser and our server.

We reserve the right to modify this privacy policy at any time. A notice will be displayed on the website if a significant change is made. The last updated date is shown at the top of this page.